Frequently Asked Questions
Please read our FAQ before sending us a message.
The delivery charges are based on City Link rate. Depending on Weight and Location, the charges may vary from one place to another.
We accept 4 type of payments;
SenangPay (Malaysian Online Banking; Maybank2U, CIMBClicks etc.), PayPal and Bank Transfer.
The delivery usually will takes around 1 day business hours to 2/3 days business hour.
Yes it is. Our website have Secure Socket Layer (SSL) encryption installed and your banking details handle by trusted online payments system such as PayPal and SenangPay.
We’ll process your order within 24 hours and send you City Link tracking number of your product through with an email with a confirmation of your product orders.
For orders paid by wire transfer or check, you will first receive an order confirmation, and the invoice will be issued after payment is received. In any case, we will automatically email your invoice or order confirmation to your email address.